Frequently Asked Questions
When does the program start and finish?
The Mastery Program Slack channel is open now. The Mastery Program data insight newsletters will start Thursday, June 6th. The lecture curriculum will be available on June 24th. The lecture curriculum is a completely self-paced online course - you decide when you start and when you finish.
How long do I have access to the program?
After enrolling, you have unlimited access to this program for as long as you like - across any and all devices you own.
What if I am unhappy with the program?
We would never want you to be unhappy! If you are unsatisfied with your purchase, contact us and we will give you a full refund.
Note, if you use the discount of $1,000 or $250 to purchase a property on the Roofstock Marketplace, you are not eligible for a program refund.
How do I access the program Slack channel?
After registering for the program, you will receive an invite to the program Slack channel within 1 to 2 business days.
When will I receive the personalized Single Family Investing Playbook?
You will receive your Single-Family Investing Playbook after you complete all the lectures, assessment surveys, and coaching.
How do I vote on coaches to lead the monthly AMA "Ask Me Anything"
After registering for the program, you will receive a link to "upvote" coaches that will lead a monthly AMA "Ask Me Anything".
When will I get access to course lectures?
Lectures will be rolled out in two phases. The first release of lectures will be on June 24th. The second release of lectures will be in July.
When will I receive the $1,000 or $250 toward my Roofstock home purchase?
The $1,000 or $250 credit is available immediately after registering for Roofstock Academy! $1,000 will be credited on your first Roofstock purchase, $250 will be credited toward your second purchase. These credits will be applied at closing and are non-transferrable. Just notify your Roofstock Transaction Coordinator that you are enrolled in the Mastery Program. If your purchase does not close or you receive a refund on your $1,250 Roofstock Academy fee, you will not receive your credit. This is a credit that is valid on offers accepted on the Roofstock marketplace by July 31, 2020.
Who are the coaches and what are their qualifications?
We’ve tapped more than a dozen successful professionals from every aspect of the real estate industry to serve as lecturers, coaches and subject experts. You can see a few of the coaches profiles in the videos above. More coaches will be introduced as part of the course. You will be able to comment on the quality and content of their presentation as part of our ongoing assessment surveys.
How do I make a purchase on the Roofstock marketplace?
If you wish to make a purchase on the Roofstock marketplace, the process is user-friendly. Just create an account and make an offer. The Roofstock Advisory Team is always available to help.
What if I find a property not listed on the Roofstock marketplace I’d like to invest in?
No problem. If you submit the address to Roofstock’s Bring Your Own Property program, we review it to see if it qualifies for our certification and guarantee. Then you can buy it through our platform with all the accompanying benefits.
When do I schedule my coaching 1:1?
Before we schedule a coaching session, we want you to fill out the student orientation and complete a few of the lectures. The survey will improve our ability to match you with the right coach, and completing a few lectures will give us a better idea of your knowledge base. Coaching sessions will begin in July.
Who do I contact with questions?
If you have additional questions, please contact firstname.lastname@example.org
When I join the Mastery Program, will I be upsold additional products?
100% No. Once you are a member, you are entitled to all member benefits. There is no upsell.
How long will it take to complete the Mastery Program?
Watching all lectures will take between 20 and 30 hours. There will also be meeting with coaches through the private Slack channel or over the phone on your 1:1.